Virtual Private Instances HA-DR

Customer Testimonial

Virtual Private Instances HA-DR

Virtual Private Instance – HA DR services provide complete Protection of the Production Instances running in Sify’s Cloud Infrastructure & comes with a DR ready Compute instances in a different geographic location. This enables enterprises to have a plan for any unplanned outages or comply with any plan for Disaster avoidance.

Virtual Private Instance – HA DR services offer a comprehensive, Cost effective, managed DR Protected Virtual Instance, which enhances application availability and Protection against unplanned outages.

Highlights

Highlights Description
Continuous Protection Continuous protection of the Production Instances i.e. the changes in the OS, Data, Applications or databases are replicated to a different geographic location.
Recovery Plans Recovery plans for DR Failover and failback, defined and automated steps for Failover and failback.
Non-Disruptive DR Tests Non-Disruptive DR Tests – Enables Customers to test the DR Failover, without having to bring down the Primary site.
Extended Data Retention Extended Data Retention of 3 days at the DR site, providing ability to roll back at the DR Site, with the earlier data.
Fully Managed and monitored 24 x 7 Management of the replication.
Data reliability Data reliability guarantee of 99.9999% & Consolidated Infrastructure SLA of 99.95%

Plan & Packages

Particulars Base Expand Max Xtreme Premier
CPU 01 vCPU 02 vCPU 04 vCPU 08 vCPU 16 vCPU
RAM 1 GB 1 GB 4 GB 8 GB 16 GB
SAN Storage 50 GB 50 GB 50 GB 50 GB 50 GB
System Health Management
& Reporting
Yes Yes Yes Yes Yes
2 Site Yes Yes Yes Yes Yes
SLA 99.95% 99.95% 99.95% 99.95% 99.95%

SLA / ULA

For VPI –HA DR Plans

Availability SLA:

Availability Guarantee Service Outage Duration (in Hours) in a month VPI Service Outage Credit
> 99.95% Less than 30 minutes No Credit
< 99.95- 99.9% Less than 01 Hour 5% of MRC
< 99.9% 1 – 4 Hours 10% of MRC
< 99.5% 4 – 8 Hours 15% of MRC
< 99.0% 8 – 15 Hours 20% of MRC
< 98.0% 15 – 22 Hours 25% of MRC
< 97.0% 22 – 24 Hours 30% of MRC
  For each subsequent 24 hour period thereafter 20% of MRC

 

Performance SLA:

Performance Guarantee Service Outage Duration (in Hours) in a month Performance SLA
> 98.0% < 12 Hours No Credit
< 96.0% 12-24 hours 5% of MRC
  Above 24 hours 10% of MRC

Monthly report on Server availability guarantee will be provided to customers through online portal as well as the same will be sent via email to designated customer contacts.

 

Data Reliability SLA:

Data Reliability Guarantee Description SLA
> 99.9999% Loss of Data due to unavailability / failure of infrastructure 25% of MRC

Data Reliability Guarantee doesn’t include downtime / unavailability of the Service infrastructure. Monthly report on Server availability guarantee will be provided to customers through online portal as well as the same will be sent via email to designated customer contacts.

 

How it Works?

Virtual Private Instance- HA DR provides compute capacity deployed in two Geographic redundant Datacentres with complete system replication (OS, DB, Apps), Managed Failover & Failback, deployed on best of the breed virtualization platform from 1 vCPU, 1 GB RAM to 16 vCPU and 256 GB RAM.

It allows customers to run application workloads, which require high availability and deployment in two different Geographic Seismic Zone. The Customers can also scale up or scale down compute capacity on need basis. Virtual Private instance integrates with Storage, Network, Security, Backup and Analytics service stack to offer fully integrated IT environment.

Customers also have options to run their own software licenses on provisioned Virtual Private Instances / Servers- HA DR

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